Tired of long call wait times and inefficient communication with your patients?
SimpleChime’s two-way text messaging solution offers a secure and convenient way to connect with your patients, improve satisfaction, and streamline your workflows.
Here’s what SimpleChime can do for your healthcare practice:
- Real-Time Communication: Engage in text conversations with your patients, eliminating phone tag and long wait times.
- Improved Patient Engagement: Provide patients with a convenient way to ask questions, schedule appointments, confirm details, and receive appointment reminders – all through text messaging.
- Streamlined Workflows: Reduce phone call volume and free up staff time for other tasks. Manage patient communication efficiently with a centralized messaging platform.
- Secure Information Sharing: Patients can share important documents like insurance cards, medical histories, and images directly through HIPAA compliant secure messaging.
- Simplified EHR Integration: Effortlessly add new patient contacts and update existing information in your EHR with just a few clicks.
- Organized Communication: Label text message conversations with custom tags for easy categorization, filtering, retrieval, and sending batch messages.
- Boost Efficiency with Quick Messages: Create and save custom text message templates (like appointment confirmations or medication refill reminders) for frequently sent messages, saving you time and ensuring consistent communication.
Benefits for Patients:
- Convenience: Communicate with their healthcare provider on their preferred platform – their mobile phone.
- Reduced Wait Times: No more waiting on hold! Get answers to questions and schedule appointments quickly and easily.
- Improved Care Coordination: Stay informed about appointments, medication refills, and other important healthcare updates.
SimpleChime is the all-in-one solution for secure and efficient patient communication. Let us help you improve patient satisfaction and streamline your practice workflows.
